A family-owned and run business, we are small enough to keep things personal and friendly. With a great team here at our mortgage broker in Harrogate, we make sure that every customer is assigned their own dedicated mortgage advisor in Harrogate as soon as they commence the mortgage application process.
This way you are sure of seeing and talking to the same person every time. They will have a full and comprehensive understanding of your case so you will have full peace of mind, knowing that the advice given to you is accurate and suitable for your needs.
With a super administrative team working in the background, paperwork is taken care of efficiently and professionally, you will not be kept waiting for documents and we will make sure that the mortgage process runs as smoothly as it should, from beginning to end.
As a reputable and well-known mortgage broker in Harrogate, we are proud of our ability to respond to your queries quickly and accurately. The service that we provide is five-star and we aim to keep it that way.
We deliberately keep things personal, ensuring that the service provided by us to you is always of an exemplary standard. Our customers appreciate what we do for them, and we want to keep it that way.
Originally from Nottingham, Amy moved away from her hometown in 2005 when she met Malcolm and they founded the company together in 2009.
Amy set to work on building our first website and this ultimately led to our current SEO marketing strategy. Amongst her other responsibilities, Amy oversees our Customer Care Team which both onboards new clients and keeps in touch with our existing ones, ongoing relationships with clients are highly important to us.
Outside of work, Amy is a keep-fit enthusiast who regularly takes on arduous challenges.
Malcolm is one of the UK's most well-known and respected Mortgage Advisors. He is passionate about providing a 5* customer experience and he has also trained and mentored dozens of fellow Advisors in a career that is now in its third decade.
In addition to his day to day duties as Managing Director, Malcolm still gives out mortgage advice and feels lucky that his job is also very much his hobby.
He's a regular mortgage market commentator on TV, Radio, Youtube and online. Away from work he enjoys holidays with his family.